Open Position: Account Management Director; Location: Riyadh, Ar Riyāḍ, Saudi Arabia; Salary: $174K - $190K per annum; Industry: ICT, Computer Software; Work Type: In-office; Full-time

Job Title: Account Management Director

• Location: Riyadh, Ar Riyāḍ, Saudi Arabia
• Salary: $174K - $190K per annum
• Industry: ICT, Computer Software
• Work Type: In-office; Full-time

Job Summary:

We are seeking a highly experienced and results-driven Account Management Director to manage and grow our key accounts, particularly within large governmental and private sectors. The ideal candidate will have a proven track record in sales, account management, and client relationship management, preferably within the outsourcing industry. This role requires strong leadership, strategic thinking, and excellent communication skills.

Responsibilities:

• Drive sales of client's products and services to potential and existing key accounts within large governmental and private sectors.
• Proactively prospect and identify new leads and business opportunities within these target sectors.
• Manage all aspects of client relationships, acting as the primary point of contact and ensuring exceptional client service.
• Work closely with clients to understand their business requirements and recommend tailored solutions.
• Develop and deliver compelling proposals, presentations, and product demonstrations, showcasing Emdad's value proposition.
• Effectively close deals and secure new business.
• Build and maintain strong, long-term relationships with key decision-makers within client organizations, fostering trust and loyalty.
• Identify market trends, monitor competitor activities and pricing, and provide regular feedback to internal teams.
• Maintain accurate and up-to-date customer data and quotations within the CRM system.
• Proactively address and resolve client issues and concerns.
• Generate regular reports on account status, updates, and key performance indicators.
• Focus on increasing customer lifetime value and maximizing revenue generation within assigned accounts.
• Contribute to the development and implementation of account management strategies.

Qualifications:

• 12+ years of experience in sales and account management, with a proven track record of managing large governmental and private accounts.
• Prior managerial experience is essential.
• Experience in the outsourcing industry is highly preferred.
• Saudi National.
• Strong understanding of the sales process and account management best practices.
• Excellent communication, presentation, and negotiation skills.
• Ability to build and maintain strong relationships with clients 1 at all levels. 
• Strong analytical and problem-solving skills.
• Proficiency in using CRM systems.
• Ability to work independently and as part of a team.

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