Account Management Director; Location: Riyadh, Ar Riyāḍ, Saudi Arabia; In-office; Full-time; Salary: US$174K - $190K per annum; Industry: ICT; Computer Software
Job Title: Account Management Director
- Work Location: Riyadh, Ar Riyāḍ, Saudi Arabia; In-office; Full-time
- Salary: US$174K - $190K per annum
- Industry: ICT; Computer Software
Job Summary:
We
are seeking a highly experienced and results-driven Account Management Director
to manage and grow our key accounts, particularly within large governmental and
private sectors. The ideal candidate will have a proven track record in sales,
account management, and client relationship management, preferably within the
outsourcing industry. This role requires strong leadership, strategic thinking,
and excellent communication skills.
Responsibilities:
- Drive sales of client's products and services to potential and existing key accounts within large governmental and private sectors.
- Proactively prospect and identify new leads and business opportunities within these target sectors.
- Manage all aspects of client relationships, acting as the primary point of contact and ensuring exceptional client service.
- Work closely with clients to understand their business requirements and recommend tailored solutions.
- Develop and deliver compelling proposals, presentations, and product demonstrations, showcasing Emdad's value proposition.
- Effectively close deals and secure new business.
- Build and maintain strong, long-term relationships with key decision-makers within client organizations, fostering trust and loyalty.
- Identify market trends, monitor competitor activities and pricing, and provide regular feedback to internal teams.
- Maintain accurate and up-to-date customer data and quotations within the CRM system.
- Proactively address and resolve client issues and concerns.
- Generate regular reports on account status, updates, and key performance indicators.
- Focus on increasing customer lifetime value and maximizing revenue generation within assigned accounts.
- Contribute to the development and implementation of account management strategies.
Qualifications:
- 12+ years of experience in sales and account management, with a proven track record of managing large governmental and private accounts.
- Prior managerial experience is essential.
- Experience in the outsourcing industry is highly preferred.
- Saudi National.
- Strong understanding of the sales process and account management best practices.
- Excellent communication, presentation, and negotiation skills.
- Ability to build and maintain strong relationships with clients 1 at all levels.
- Strong analytical and problem-solving skills.
- Proficiency in using CRM systems.
- Ability to work independently and as part of a team.
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